Privacy

Last updated March 2010

iHelpMy' privacy statement demonstrates our firm commitment to our customers' privacy. The following discloses our information gathering and dissemination practices for this website:

Introduction

We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. Please note this policy applies only to information collected by iHelpMy.org online and does not impact information collected or used by iHelpMy or its affiliates through other means.

How we gather information from users

How we collect and store information depends on the which page you visit, the activities in which you elect to participate ,and the services provided. You can visit many pages on our site without providing any information. Other pages may prompt you to provide information, such as when you register for access to portions of our site, sign up for our newsletters or purchase products from our site.

Like most Web sites, iHelpMy.org also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use "cookie" technology. Among other things, the cookie may store your login information, sparing you from having to re-enter that information each time you visit. As we adopt additional technology, we may also gather information through other means. In certain cnases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies. Those actions may limit your ability to access certain portions of the site or may require you to re-enter your user name and password. In addition, we may not be able to customize the site's features according to your preferences.

What we do with the information we collect

Aggregated Information

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to learn which pages are visited the most or what features or products are most attractive. Aggregated Information may occasionally be shared with business partners, but cannot be used to contact you individually.

Personally Identifiable Information
We also collect Personally Identifiable Information on iHelpMy.org to process e-commerce transactions. This information may also be used to communicate with you by regular mail about products and services offered by iHelpMy , or by email via our opt-in newsletter.

Third Parties
We will not share your personally identifiable information with any third party except as described below, or as otherwise required by law:

   1. iHelpMy licenses services from Authorize.net, to provide our customers with a secure order entry process. Our web pages receive encrypted information from a customer's browser using Secure Socket Layer (SSL) technology. Then our servers communicate with Authorize.net via a secure SSL protocol to verify and process credit card and electronic check transactions. Once a transaction is completed, iHelpMy does not retain your credit card or check account information. However, Authorize.net may retain this information per its agreements with credit card and banking institutions. The following is a link to Authorize.net's privacy statement. Authorize.Net Privacy Statement

      All orders with a valid email address receive an email from us indicating the order was received. Certain e-mail providers may automatically block receipt of this e-mail unless the customer gives permission. Authorize.net may send you a second email confirming your credit card was charged. Many completed orders with a valid email address also receive an email from iHelpMy when the order ships. Some orders may require additional correspondence to complete the ordering process.


      iHelpMy also incorporates Google Checkout and PayPal, which process payment transactions using a secure SSL protocol.  iHelpMy's interaction with Google Checkout and PayPal is such that iHelpMy does not store, nor ever have access to, your credit card or checking account information.

 

   2. Occasionally, customers order items that are temporarily out of stock. In these situations we often ask the warehouse to ship the orders directly to our customers. In these cases we fax the drop shipper a copy of the Packing Slip for the shipment. This Packing Slip contains ship to name, address, telephone, and product information. No price or credit card information is ever displayed on a Packing Slip. We require our suppliers to adhere to our privacy policy as it applies to our customers.

   3. We provide a free periodic e-mail newsletter to any visitor to our web site who chooses to subscribe via the sign up mechanism located on our home page. iHelpMy presently hosts the software that maintains this mailing list, including allowing users to subscribe and unsubscribe. We may partner with third parties such as Constant Contact that provide email sending and management services.  However, any time email addresses for newsletter subscribers are stored on external server, it will be solely for the purpose of providing this service.  Email addresses provided for the newsletter service will not be sold; further they will not provided to any third party for a purpose other than is described in this paragraph.

   4. Personally Identifiable Information collected by iHelpMy.org may also be used for other purposes including but not limited to site administration and troubleshooting. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information.

Other
As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or whenever we deem it appropriate or necessary to give such information to law enforcement authorities. Please note we may not provide you with notice prior to disclosure in such cases.

Affiliated sites, linked sites and advertisements

iHelpMy respects the privacy of our users. However, during your visit to our site you may link to, or view as part of a frame on a iHelpMy.org page, certain content that is actually created or hosted by a third party. Also, through iHelpMy.org you may be introduced to, or be able to access, information, Web sites, advertisements or features offered by other parties. iHelpMy is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our business partners (e.g. paid keyword search engines) may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information. iHelpMy does not control this technology or the resulting information and is not responsible for any actions or policies of such third parties.

Children

iHelpMy does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe iHelpMy has any information from or about anyone under 13, please contact us at the address listed below.

Contacting us

We can be reached by contacting:
iHelpMy
3578 Perch Drive SE
Iowa City , IA    52240
privacy@iHelpMy.org

Changes to this policy

iHelpMy reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing law

This policy and the use of this Site are governed by Iowa law. Any claim related to the Site or this policy shall be brought in a federal or state court in Iowa City , IA within one year after the claim arises. You agree no such claim may be brought as a class action. Users of iHelpMy.org consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy. iHelpMy is controlled, operated and administered entirely within the United States. If you are located outside the United States, please note the information you provide to us will be transferred to the United States. You hereby consent to this transfer.

In the event case of any conflict between the terms of this policy and the terms of any electronic or machine readable privacy policy (for example, a P3P electronic privacy policy), the terms of this written policy shall control.

Copyright © 2010 , iHelpMy

 



Sponsored by:

Safe Home Products Better Busines Acredited